Controls and Hydraulics Specialist

The Controls and Hydraulics Specialist provides quality services to support project profitability and on-time deliverables associated with Lindemann Capital Equipment (CE) and Engineered-To-Order (ETO) projects/products as well as support existing Texas Shredder-Lindemann (TSLN) products/customers. This position provides metal recycling equipment installation and commissioning support associated with Lindemann CE and ETO projects.

• First point of contact for customers requiring metal recycling equipment field/tech support services (fast access to the latest information and expertise) and nominated contact for key customers (when applicable, e.g. Breakdowns on TSL product line).
• Maintains and develops machine technical competency by monitoring/seeking emerging product and system technologies while leveraging customer opportunities to consistently position TSL as a leader in the metals recycling industry.
• Independently develops technical competency related to existing TSL recycling products and supported software programs/technologies.
• Participates in internal and external meetings to support customer project requirements; reviews sales orders for accuracy, scope and schedule for all sold projects containing electrical panels, software or electrical commissioning; and analyzes customer’s requirements and communicates challenges and/or issues to appropriate parties.
• Reviews all changes in electrical engineering drawings and/or PLC programs; and engages with Engineering on scope changes in projects in preparation for installations/commissioning activity.
• Ensures quality control/testing measures are complete prior to releasing project for shipment.
• Consults with the team coordinator/manager for guidance, direction, and priorities.
• Reviews commissioning and installation reports for completeness and accuracy.
• Travel (domestic and international) may be required. (Up to 70%).
• Performs direct systems programming when required.
• Consults with EE/ME teams and PM to develop and improve product line.
• Performs other miscellaneous duties and/or other special projects as required.
• Provides metal recycling equipment process expertise in area of maintenance, technical incidents and requests, troubleshooting, and process knowledge for Lindemann technology.
• Ensures proper fulfilment of all quality, environmental, health & safety (QEHS) rules and regulations of TSLI and the customer; performs safety inspection at workplace prior to start of the job, elaborates job safety analysis (JSA) for any specific job at site, right usage of PPE, and reports any unsafe condition at site.

QUALIFICATIONS AND EXPERIENCE

• Minimum five (5) years of experience in customer service, sales support.
• Experience in hydraulic and electrical trouble shooting required.
• Minimum ten (10) years progressive experience in industrial automation and electrical design. Prior experience in PLC troubleshooting is required.
• Working knowledge of, or experience in Allen Bradley PLC/HMI programming, drafting software: AutoCAD and AutoCAD Electrical is preferred. Programming in Siemens PLC/HMI a plus.
• Working knowledge of, or experience in configuring/working with VPN modules and networks.
• Working knowledge of AC (both wound rotor and cage) and DC motor designs and applications, specifically related to the recycling industry required.
• Working knowledge of drives, both low and medium voltage, AC and DC, required.
• A working knowledge of hydraulic circuits and design is required.
• Working knowledge of, or experience in hydraulic and mechanical schematics is preferred.
• Proficient with IT tools, CRM (Salesforce) and ERP/integrated system (SAP).
• Experience with metal recycling equipment a plus.

SKILLS, ABILITIES, AND KNOWLEDGE

• Professional client management and business literacy skills.
• Excellent organizational skills, problem solving skills, and trouble shooting skills required.
• Exceptional verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Initiative is required to identify and anticipate customer needs and to make recommendations for implementation.
• Self-directed and motivated to manage all departmental tasks, jobs, and miscellaneous activities.
• Flexibility and availability to interact with customers as required.
• Possess a sense of urgency and sensitivity to internal and external customer problems/concerns.
• Establish/maintain trusting relationships with team members and customers to effectively gain support and achieve results.
• Ability to manage multiple conflicting priorities in a fast-paced environment.
• Ability to comprehend domestic and international issues while effectively communicating with clients.